by Anton Johan
eCOGRA, the London based player protection and standards body announced this
week that it will align its Generally Accepted Practices (eGAPs) with key
European criteria recently adopted.
The CEN (European Committee for Standardisation) introduced Responsible
Remote Gambling Measures earlier this year and eCOGRA has revised its eGAPS to
incorporate these changes.
The eGAPs provide a valuable guide for the 153 tier one online gambling sites
that are accredited through eCOGRAto provide their members with fair, safe and
responsible online gambling services.
"The regulatory landscape now evolving in Europe has seen a growing number of
nations opting for a competitive by strictly regulated online gambling market,
and decisions are likely to be increasingly informed by the required measures of
the CEN Workshop Agreement which were framed earlier this year," said Andrew
Beveridge, the Chief Executive Officer of eCOGRA.
"By aligning our eGAPs with these recommendations, which cover nine key areas
of activity, we not only provide a relevant and current roadmap to our
accredited sites, but offer an expert framework useful to other operators
committed to meeting requirements that are largely common to most regulatory
initiatives."
CEN Measures Adopted
The CEN, one of only three European standardisation organizations that are
officially recognized by the European Union covered nine main areas in its
workshop.
These were: The protection of vulnerable customers, the prevention of
underage gambling, combating fraud, protection of privacy, fair gaming, accurate
customer payments, responsible marketing, customer satisfaction, safe operating
environment.
Over 130 requirements are listed under these nine key headings and have been
included in the recommendations, to be incorporated in the revised eCOGRA eGAPs
document.
Key players in the remote gambling industry, from operators to problem
gambling experts, gave their input to the recommendations drawn up.
"Operators who have achieved eCOGRA seal status should comply with the latest
developments for CEN Responsible Remote Gambling Measures," said Beveridge.
